Last Updated: 10/27/2024

At Jamaica Travellers, we strive to ensure that our customers are fully satisfied with their purchases. If, for any reason, you are not satisfied with your digital product, we offer a refund policy under the terms outlined below:

1. Requesting a Refund
   Customers are entitled to request a refund if the digital product does not meet their expectations. To initiate the refund process, please email contact@jamaica-travellers.com with your order number and a brief explanation of your reason for the request.

2. Refund Period
   The refund request must be submitted within 14 days of the purchase date. Requests received outside of this period will not be eligible for a refund.

3. Approval Criteria
   Refunds will be approved once the request is verified and confirmed as eligible according to this policy. The refund will be processed using the original payment method. Please note that processing times may vary based on the bank’s or payment platform’s policies.

4. Exclusions and Limitations
   This policy applies only to digital products purchased directly through Jamaica Travellers and does not cover items bought from third parties or external sites linked from our page. Any misuse of this policy may result in denial of the refund and revocation of access to the digital product.

If you have any questions or need further information about this policy, please reach out to contact@jamaica-travellers.com. We are committed to providing an excellent experience and are here to assist you.

This policy is subject to change without prior notice, and it is the customer’s responsibility to review it periodically to stay informed about their rights and refund conditions.