Last Updated: 10/27/2024

1. Introduction

Welcome to Jamaica Travellers, accessible at https://jamaica-travellers.com. Your privacy and data security are of utmost importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or conduct transactions with us. By using our site, you agree to the practices described in this policy and consent to the processing of your data as outlined below.

2. Data Controller

The management and processing of personal data collected through Jamaica Travellers is the responsibility of our team, in compliance with applicable privacy laws in the United States. For any inquiries or requests related to your personal data, please reach us at contact@jamaica-travellers.com.

3. Information We Collect

Depending on your interaction with the site, we collect various types of personal and non-personal information, including:

• Personally Identifiable Information: Such as your name, email address, and any other information you choose to provide when contacting us or subscribing to updates.
• Technical Information and Usage Data: To enhance your experience on our site, we automatically collect technical information like your IP address, browser type, operating system, referring/exit pages, and click patterns. This data helps us analyze site usage and performance.
• Cookies and Similar Technologies: We use cookies and tracking tools to optimize site performance and customize the user experience. See Section 8 for more details.

4. Purposes of Data Processing

We process collected personal data for the following purposes:

• Providing Services and Improving the Site: We use the information collected to enable you to access site features and customize your browsing experience.
• Site Analysis and Improvement: Technical and usage data are analyzed to better understand how users interact with our site and continually improve the content and usability.
• Communication: Contact data is used to respond to your inquiries, send transaction confirmations, and keep you informed of relevant updates.
• Advertising and Marketing: We may use your information to provide personalized advertisements, measure their effectiveness, and communicate special offers or promotions that may interest you.

5. Legal Basis for Data Processing

We process personal data based on the following legal grounds:

• Consent: By using our site, you consent to the collection and processing of your data as described in this policy. By accepting our cookies, you also consent to tracking and the use of cookies.
• Legitimate Interests: We process certain personal data as necessary to enhance our service offerings, ensure site functionality, or perform usage analysis.
• Contractual Necessity: Collecting necessary information to fulfill requested services and transactions.

6. Third-Party Data Sharing

We safeguard your information and do not share it with third parties without your explicit consent, except in the following cases:

• Payment Service Providers: We partner with external payment processors who enable secure transactions. These providers have access only to the necessary transaction data and are bound by strict confidentiality and data protection policies.
• Analytics and Technology Providers: To optimize navigation and understand user behavior, we use web analytics tools that collect information about how users interact with our site. These providers do not have access to your personal information.
• Advertising Partners: We may share your information with advertising partners for the purpose of personalizing ads and measuring their effectiveness. This sharing is done securely and in accordance with applicable regulations.
• Legal Compliance: We may disclose information as required by law or to protect our rights, prevent fraud, or comply with legal processes.
• Defense Against Fraudulent Claims: We reserve the right to disclose personal data, including transaction details, payment information, and relevant communications, to financial institutions, payment processors, or other authorized entities. Such disclosure will occur exclusively in situations where it is deemed necessary to investigate, address, or defend against allegations of unauthorized transactions, fraudulent claims, or disputes initiated by customers. This action will be undertaken in strict compliance with applicable laws and solely for the purpose of safeguarding the integrity of our operations and ensuring the accuracy and legitimacy of all transactional activities.

7. Payment Processing Security

We utilize external payment service providers who comply with high-security standards to manage transactions securely. These providers ensure that your financial data is processed in accordance with advanced security and encryption protocols, protecting against unauthorized access and maintaining the confidentiality of your information.

8. Cookies and Tracking Technologies

Our site uses cookies to provide a personalized experience and optimize overall functionality. Cookies are small text files stored in your browser that help us remember your preferences and enhance your browsing. You can manage and disable cookies in your browser settings, although this may impact certain site functionalities.

• Necessary Cookies: These cookies are essential for the site’s operation and allow access to basic features and secure areas.
• Analytics Cookies: These help us analyze how you interact with the site, which content is most relevant, and how to improve the page’s performance through tools like Google Analytics.
• Customization Cookies: These cookies store your preferences to personalize your experience on the site.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or to comply with legal obligations.

10. User Rights

Users have the right to access, correct, delete, or restrict the processing of their personal data, as well as to object to data processing under certain circumstances:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You have the right to request the correction of any inaccurate or incomplete data.
• Deletion: You may request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.
• Restriction of Processing: In certain cases, you may request that we limit the processing of your data.
• Objection: You may object to the processing of your data under specific conditions.
• Opt-Out of Personalized Advertising: You have the right to opt out of receiving personalized advertisements based on your browsing behavior and preferences.

To exercise any of these rights, please contact us at contact@jamaica-travellers.com. You may also file a complaint with your local data protection authority if you believe your rights have not been respected.

11. Data Security Measures

At Jamaica Travellers, we implement technical and organizational measures to protect your personal data against unauthorized access, alteration, and destruction. We work with providers who use encryption systems and comply with international security standards, such as SSL (Secure Socket Layer) protocols, to protect data transmission.

12. International Data Transfers

If we transfer your personal data outside the United States, we will apply appropriate measures to ensure it remains protected according to this policy and applicable data protection regulations.

13. Changes to the Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page, and we recommend reviewing it regularly to stay informed about how we protect your privacy.

14. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can reach us at contact@jamaica-travellers.com.